Returns & Exchanges

At Others, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. Simply follow our streamlined process to ensure your exchange or refund is handled with the utmost care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the original items with their tags still attached into the shipping mailer, ensuring you include the provided packing slip for faster processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.